Responsive, Respectful,Transparent,Empowering & ConnectedWe empower people living with disabilities to be
independent and involved in their communities.
Make ReferralNDIS Logo
Responsive, Respectful,Transparent,Empowering & ConnectedWe empower people living with disabilities to be
independent and involved in their communities.
Download Service BrochureNDIS Logo

Registered NDIS Provider – Empress Support Services

We are a community support organisation specialising in multiple and complex needs. At Empress Support Services, we believe that every person deserves to feel safe, valued, and supported to live with dignity.

Our team provides tailored NDIS supports for people living with disability, including those who may also be in contact with, or at risk of contact with, the criminal justice system.

At Empress, we know that living with a disability can create challenges in everyday life, community engagement, and personal independence. Our role is to help you navigate those challenges with care, respect, and practical support.

We deliver support that is:
  • Holistic – looking at the whole person, not just the disability.
  • Inclusive – respecting culture, background, and personal choice.
  • Therapeutic & Trauma-Informed – understanding that behaviours never define you.
  • Empowering – fostering skills, independence, and a sense of belonging.
About Us

Services We Offer

Our services are designed to meet you where you are, with the right level of support to help you thrive:

Disability Support Work

Every day support to assist with personal care, community access, and life skills.

Complex Support Programs

Tailored forensic and complex needs programs designed to reduce risks, build stability, and support transitions.

Comprehensive Care & Clinical Support

Holistic 24/7 in-home care combining nursing, post-surgical recovery, continence support, and daily living assistance.

Medium Term Accommodation (MTA)

Safe, supportive housing options while you prepare for a more permanent home.

Short Term Accommodation (STA)

Respite and short stays (up to 28 days), providing stability for you and peace of mind for families.

Positive Behaviour Support (PBS)

Clinically guided strategies that focus on understanding behaviours, building coping skills, and promoting positive change.

Why Choose Empress

We put people first

You are at the centre of every decision we make.

We are trauma-informed

We understand the impact of lived experience and create safe environments for growth.

We are therapeutic

Our staff are trained in evidence-based approaches, including PBS, active support, and trauma awareness.

We build independence

Our goal is always to help you do more for yourself, on your terms.

Book An Appointment

Let us know about your questions or concerns. We will get back to you as soon as we can.

    Helping you for an NDIS plan

    Our Values

    Honesty

    Truthfulness, integrity, transparency—pillars of trustworthy communication.

    Honesty

    Integrity

    Honesty, ethics, consistency—foundation of strong moral character.

    Integrity

    Empathy

    Understanding, compassion, connection—essence of genuine empathy.

    Emparthy
    Compassion

    Compassion

    Empathy, kindness, understanding—core elements of compassionate and caring nature.

    Accountability

    Accountability

    Responsibility, transparency, reliability—key aspects of personal accountability.

    Diversity

    Diversity

    Inclusion, variety, differences—strength through diverse perspectives and experiences.